Frequently Asked Questions (FAQ)

Want to know more about DRC? Look for the answers to your questions below, or contact our office.

• What are the protection and advocacy systems in the United States?
• Where are services provided?
• How are services requested?
• Is there a charge for DRC services?
• How are grievances with our services handled?
• How is the program funded?
• What input do people with disabilities have in planning DRC annual priorities?

What are the protection and advocacy systems in the United States?

Federal law mandates the existence of protection and advocacy (P & A) systems in each state and territory. These P & A systems provide protection for the rights of persons with disabilities through locally based advocacy. For more information, please visit the National Association of Protection and Advocacy Systems (NAPAS) website.

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Where are services provided?

Services are provided as needed throughout Arkansas. Disability Rights Center, Inc.'s main office is located at 1100 North University, Suite 201 in Little Rock. Another office is located at the Hot Springs Rehabilitation Center. When necessary, advocates will travel to the person requesting DRC services.

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How are services requested?

Clients may request assistance by contacting our office.

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Is there a charge for DRC services?

DRC's services are provided free of any charge to our clients.

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How are grievances with our services handled?

There is a grievance procedure in place for clients and non-clients who may have a complaint against Disability Rights Center, Inc. If someone feels that DRC is not in compliance with its funding sources' requirements, then the person would have access to the DRC grievance procedure. Should a case not be accepted, the decision may be submitted for the grievance procedure. For more information, please contact us.

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How are the DRC programs funded?

Federal grants and donations support Disability Rights Center, Inc. See the program pages for more funding information.

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What input do people with disabilities have in planning DRC annual priorities?

The DRC Board of Directors, consisting of individuals with disabilities, parents, attorneys, and individuals from diverse cultural backgrounds, sets the annual priorities for all agency programs.

Clients, disability groups, the Governor's Developmental Disabilities Council, Partners for Inclusive Communities (the University Affiliated Program), parents, individuals with disabilities and the general public are invited to comment and give input to the DRC goals and priorities planning process each year. Federal funding sources supporting DRC require that DRC prioritize its services due to limited resources.

If you would like your name included on a mailing list to receive notification of annual opportunities to provide public input, please contact us.

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